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Phone: (866) 862-7328

Shipping Policy and Tax Information

At KEGO, we know when you place an order, it's time sensitive. Because of that, we strive to ship your order the same day of it being placed. If there is any reason that your items cannot be shipped in that time frame, we will contact you to discuss your order options.

Due to the many varieties of shipping options we offer and the many destinations to which we ship, we cannot calculate shipping in your shopping cart. Instead, after your order is placed, we calculate both shipping and your specific taxes and generate an invoice that will be sent out to you as soon as your order is processed. We also offer the ability for you to use your shipping account number, as well as to request either Standard or Express shipping during checkout.

King Medical (KEGO) is happy to offer FREE SHIPPING on orders over $500 (total before tax). Free shipping (Standard Ground) is limited to items available on and does not include the following:

  • Liquids
  • Large quantities of gels or pastes (Please call Customer Service for more details)
  • Express Shipping  (Standard Ground Shipping only offered)


 Orders under $500 are subject to FOB, London, Ontario.

Prices do not include taxes.  Where applicable, customers will be charged the following rates:

HST (15%) Nova Scotia
HST (13%)   Ontario, Newfoundland & Labrador, New Brunswick
HST (14%)   P.E.I.
GST (5%)  rest of Canada